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Close vs Copper vs Nimble CRM: Comparison for Small Sales Teams, Solopreneurs and Relationship-Driven Businesses By Email Extractor Published October 10, 2026 5 min read
Close CRM Copper CRM Nimble CRM small business CRM sales CRM
On this page
Aspect
Close
Copper
Nimble
Founded
2013 (San Francisco, CA)
2013 (San Francisco, CA)
2009 (Santa Monica, CA)
Primary strength
Built-in calling, SMS and email sequences for outbound sales teams
Native Google Workspace integration; works inside Gmail and Calendar
Social media enrichment; relationship management across networks
Best for
Small outbound sales teams (SDRs, AEs) doing high-volume calling and emailing
Google Workspace users wanting CRM without leaving Gmail
Solopreneurs and consultants managing relationships across social and email
Free plan
No (14-day free trial)
No (14-day free trial)
No (14-day free trial)
Feature Comparison
Contact and lead management
Feature
Close
Copper
Nimble
Contact records
Yes (lead-centric; contacts nested under leads)
Yes (person and company records)
Yes (unified contact record with social data)
Company records
Yes (leads = companies with contacts)
Yes (linked to people)
Yes (company records with enrichment)
Custom fields
Yes (unlimited)
Yes (unlimited)
Yes (unlimited)
Tags
Yes
Yes
Yes
Smart views / saved filters
Yes (advanced filtering; smart views)
Yes (saved filters)
Yes (saved searches)
Duplicate detection
Yes (merge duplicates)
Yes (duplicate detection)
Yes (merge and deduplicate)
Social enrichment
No
No
Yes (auto-enriches from social profiles; LinkedIn, Twitter, Facebook)
Google Workspace sync
Yes (email sync)
Yes (native; works inside Gmail; auto-captures contacts)
Yes (email sync; Google Contacts)
Microsoft 365 sync
Yes (email sync)
No (Google Workspace only)
Yes (email sync; Outlook add-in)
Sales pipeline
Feature
Close
Copper
Nimble
Visual pipeline
Yes (Kanban board; drag-and-drop)
Yes (Kanban board; drag-and-drop)
Yes (deal board; Kanban)
Multiple pipelines
Yes (unlimited on higher plans)
Yes (multiple pipelines)
Yes (multiple pipelines)
Deal stages (custom)
Yes
Yes
Yes
Pipeline reporting
Yes (pipeline value, velocity, conversion, forecast)
Yes (pipeline reporting; forecast)
Yes (basic pipeline reporting)
Deal probability
Yes
Yes
Yes
Won/lost tracking
Yes
Yes
Yes
Communication tools
Feature
Close
Copper
Nimble
Built-in calling (VoIP)
Yes (built-in phone; call recording; power dialer; predictive dialer)
No (integration with RingCentral, Aircall)
No (click-to-call via third-party)
Built-in SMS
Yes (send and receive SMS from CRM)
No
No
Email sequences / drip
Yes (multi-step email sequences with templates; A/B testing)
Yes (email sequences; workflow automation)
Yes (group messaging; email sequences)
Email templates
Yes (shared team templates)
Yes (email templates in Gmail)
Yes (email templates)
Email tracking (opens, clicks)
Yes
Yes
Yes
Call recording
Yes (built-in; automatic)
No (via integration)
No
Power dialer
Yes (power dialer + predictive dialer)
No
No
Automation
Feature
Close
Copper
Nimble
Workflow automation
Yes (automated actions based on triggers)
Yes (workflow automation; Google Workspace triggers)
Yes (workflow automation; stay-in-touch reminders)
Task automation
Yes (automated task creation)
Yes (automated tasks)
Yes (automated reminders)
Lead assignment
Yes (round-robin; rules-based)
Yes (assignment rules)
No (manual)
Webhook support
Yes
Yes
Yes
API
Yes (full REST API)
Yes (REST API)
Yes (REST API)
Zapier integration
Yes (200+ Zapier triggers and actions)
Yes (Zapier integration)
Yes (Zapier integration)
Reporting
Feature
Close
Copper
Nimble
Activity reports
Yes (calls, emails, tasks by rep)
Yes (activity tracking)
Yes (basic activity reports)
Pipeline reports
Yes (value, velocity, stage conversion, forecast)
Yes (pipeline analysis)
Yes (pipeline reports)
Revenue reports
Yes (won deals; revenue by rep, period, source)
Yes (revenue reporting)
Yes (basic revenue reports)
Leaderboard
Yes (rep comparison; gamification)
No
No
Custom reports
Yes (custom report builder)
Yes (custom reports)
No (pre-built reports only)
Call analytics
Yes (call duration, volume, outcomes by rep)
No
No
Email analytics
Yes (opens, clicks, replies, bounce rate by sequence)
Yes (email tracking)
Yes (email tracking)
Pricing Comparison
Plan
Close
Copper
Nimble
Starter / Basic
$29/user/month (1 pipeline; built-in calling; email sequences)
$9/user/month (2,500 contacts; basic features)
$24.90/user/month (25,000 contacts; full features)
Professional / Mid
$109/user/month (3 pipelines; power dialer; custom activities)
$23/user/month (15,000 contacts; workflow automation)
N/A (single plan)
Business / Premium
$149/user/month (unlimited pipelines; predictive dialer; call coaching)
$59/user/month (unlimited contacts; advanced reporting)
N/A (single plan)
Cost comparison at team sizes
Team size
Close (Starter)
Close (Professional)
Copper (Basic)
Copper (Professional)
Nimble
1 user
$29/month
$109/month
$9/month
$23/month
$24.90/month
3 users
$87/month
$327/month
$27/month
$69/month
$74.70/month
5 users
$145/month
$545/month
$45/month
$115/month
$124.50/month
10 users
$290/month
$1,090/month
$90/month
$230/month
$249/month
Use Case Recommendations
If you need...
Best choice
Why
Built-in calling and SMS for outbound sales
Close
Only CRM with native phone, SMS, power dialer and predictive dialer
CRM inside Gmail (Google Workspace user)
Copper
Works natively inside Gmail; auto-captures contacts from email
Social media contact enrichment
Nimble
Automatically enriches contacts from LinkedIn, Twitter, Facebook
Outbound email sequences with calling
Close
Email sequences + calling + SMS in one workflow
Cheapest CRM to start
Copper
$9/user/month is the lowest entry point
Single-plan simplicity (no tier confusion)
Nimble
One plan at $24.90/user/month includes all features
Sales team leaderboard and gamification
Close
Built-in leaderboard; rep comparison; call and email metrics
Microsoft 365 / Outlook integration
Close or Nimble
Both support Microsoft 365 (Copper is Google-only)
Relationship CRM (not heavy sales pipeline)
Nimble
Designed for relationship management; stay-in-touch reminders; social context
High-volume cold calling team
Close
Power dialer and predictive dialer for SDR teams
Regardless of which CRM you choose, importing a clean, deduplicated contact list avoids duplicate records that fragment relationship history. When consolidating contact data from previous CRM exports (CSV), email marketing platform exports (CSV), spreadsheets, business card scan apps, LinkedIn connection exports (CSV), event attendee lists (CSV) and other sources, upload the files to Email Extractor to extract and deduplicate email addresses across all sources before importing. All three platforms manage contacts individually, so importing the same contact twice from different sources creates duplicate records with split activity histories, making it harder to see the full relationship picture.
Extract emails