How to Extract Emails from Razorpay Customers

Export and import options vary by plan, permissions and product version. Check the platform’s current help documentation if a menu or format differs. Use only contact data you are authorized to process; an extracted address is not proof of marketing consent.

Why Extract from Razorpay?

Razorpay is a payment gateway and financial platform widely used in India and other markets. It provides payment processing, payment links, subscriptions, invoicing, payroll, banking and business management tools. Razorpay collects customer email addresses during payment, subscription and invoice flows.

Extracting email addresses from Razorpay customer data is useful for importing into a CRM or email marketing platform, building a customer mailing list, consolidating customer data across payment platforms, migrating to another tool or creating a backup.

How to Export from Razorpay

Exporting payments

1. Log in to Razorpay Dashboard.
2. Go to Transactions then Payments.
3. Filter by date range, status or other criteria.
4. Click Export or Download to get a CSV file.
5. The CSV includes customer email, amount, status, date and payment method.

Exporting customers

1. Go to Customers (if available in your dashboard).
2. Export customer data as CSV.
3. The export includes email, name, phone and other customer details.

Exporting invoices

1. Go to Invoices.
2. Filter by date range or status.
3. Export as CSV. Each invoice includes the customer's email.

Exporting subscriptions

1. Go to Subscriptions.
2. Export subscription data. Each subscription includes the customer's email.

How to Extract the Email Addresses

1. Go to bulkemailextractor.com.
2. Select "Text and files."
3. Upload the CSV file exported from Razorpay. Up to 25 MB per file, 100 MB per batch.
4. Click "Extract emails."
5. Review the results. Duplicates are removed automatically.
6. Download as TXT for a plain list, CSV for a single-column spreadsheet, or CSV with sources.

Working with the Results

Import into an email marketing platform

Razorpay processes payments but does not send marketing emails. Import the extracted list into Mailchimp, Zoho Campaigns, Sendinblue (Brevo) or another platform for customer communications.

Import into a CRM

Import customer emails into Zoho CRM, HubSpot, Salesforce or another CRM for relationship management and follow-up.

Consolidate across payment platforms

If you use multiple payment gateways (Razorpay, Stripe, PayPal), export from each and upload together. Deduplication shows your total unique email-address count.

This counts distinct email strings using case-insensitive matching, not distinct people. One person may have multiple addresses, and shared addresses may represent several people.

Verify addresses

Customer email addresses provided during payment are usually valid because receipts are sent to them. Older records may be outdated. See Best email verification services.

Things to Know

Contact data is not preserved

Email Extractor outputs email addresses only. Names, phone numbers, payment amounts, dates, statuses and other data are not carried over.

Refunded and failed payments

The export may include payments that were refunded or failed. Filter by status (captured, refunded, failed) before exporting if you want only successful transactions.

International payments

Razorpay supports international payments. The export may include customer emails from multiple countries.

Test mode transactions

Make sure you export from live mode, not test mode. Test transactions use test data.

Compliance

Customer data collected through payment processing is subject to data protection regulations. Check applicable laws before using payment data for marketing.

Related Guides

• Extract Emails from Stripe Customers
• Extract Emails from PayPal Transactions
• Best Email Verification Services