How to Extract Emails from Shopify Customer Segments

Export and import options vary by plan, permissions and product version. Check the platform’s current help documentation if a menu or format differs. Use only contact data you are authorized to process; an extracted address is not proof of marketing consent.

Why Extract from Shopify Customer Segments?

Shopify is one of the most popular ecommerce platforms. Its customer segmentation feature lets store owners create dynamic groups based on purchase history, order count, amount spent, location, email subscription status, tags and more.

Extracting email addresses from specific customer segments is useful for importing targeted lists into email marketing platforms, sharing data with teams, running campaigns through external tools or analyzing customer behavior.

While the general Shopify customer export is covered in Extract Emails from Shopify Customers, this article focuses on segment-specific exports.

How to Export from Shopify

Exporting a customer segment

1. Log in to your Shopify admin.
2. Go to Customers.
3. Click Segments (or use the filter bar).
4. Select an existing segment or create a new one.
5. Shopify displays customers matching the segment criteria.
6. Click Export and choose Current page or All customers matching filter.
7. Choose CSV format.

Creating a segment for export

1. Go to Customers then Segments.
2. Click Create segment.
3. Set conditions using Shopify's segment editor:
   • orders_count > 3 for repeat customers.
   • amount_spent > 200 for high-value customers.
   • last_order_date < -180d for lapsed customers.
   • email_subscription_status = 'SUBSCRIBED' for email subscribers.
   • customer_tags CONTAINS 'VIP' for tagged customers.
4. Preview the segment.
5. Save and export.

Common segments to export

• First-time buyers: Customers with exactly 1 order.
• Repeat customers: Customers with 2+ orders.
• High-value customers: Customers who spent above a threshold.
• Lapsed customers: No orders in the last 6+ months.
• Email subscribers: Customers who accepted email marketing.
• Local customers: Customers in a specific city or region.

How to Extract the Email Addresses

1. Go to bulkemailextractor.com.
2. Select "Text and files."
3. Upload the CSV file from Shopify. Up to 25 MB per file, 100 MB per batch.
4. Click "Extract emails."
5. Review the results. Duplicates are removed automatically.
6. Download as TXT for a plain list, CSV for a single-column spreadsheet, or CSV with sources.

Working with the Results

Targeted email campaigns

Import segmented customer emails into Klaviyo, Mailchimp, Omnisend or another platform for behavior-based campaigns: loyalty rewards for repeat customers, win-back offers for lapsed customers, upsell recommendations for high-value customers.

Cross-platform marketing

Run campaigns through platforms outside the Shopify ecosystem using specific customer segments.

Compare segments

Export multiple segments and upload together. Deduplication creates a combined list of unique email addresses. Download CSV with sources and compare the source names to find addresses shared by the exports. Use the original transaction records to confirm purchases and match customers; unique addresses are not a count of unique people.

Customer analysis

Export segments at regular intervals to track how group sizes change over time. A growing repeat customer segment indicates healthy retention.

Verify addresses

Active customer segments are less likely to contain invalid addresses. Lapsed customer segments may have higher rates of outdated emails. See Best email verification services.

Things to Know

Contact data is not preserved

Email Extractor outputs email addresses only. Names, addresses, order counts, amounts spent, tags and other Shopify fields are not carried over.

Dynamic segments

Shopify segments are dynamic and update automatically. The export captures customers matching the conditions at the time of export.

Email marketing consent

Shopify tracks email subscription status separately from customer records. You can segment by email_subscription_status = 'SUBSCRIBED' to export only customers who opted in.

Guest checkouts

Customers who checked out as guests may or may not appear in segments depending on whether they created a customer record.

Shopify general export

For the general Shopify customer extraction guide, see Extract Emails from Shopify Customers.

Related Guides

• Extract Emails from Shopify Customers
• Extract Emails from Shopify Abandoned Checkouts
• Best Ecommerce Platforms for Collecting Customer Emails
• Best Email Verification Services